Pet emergency? Call us now — 0325-8115457 / 0324-7352604

ONLINE VET CARE

Teleconsultation

Speak to a licensed veterinarian by phone or WhatsApp video — from Bahria Town, anywhere in Pakistan, or overseas.

Choose how to reach us

Consultations run during clinic hours: 10:00 AM – 11:00 PM (Daily) (Pakistan Standard Time, UTC+5).

Lahore & Bahria Town clients

Book a phone or WhatsApp video consultation before you decide on a clinic visit — useful for triage, second opinions and quick follow-ups.

Other cities in Pakistan

No clinic visit required. Call us or start a WhatsApp video consultation from any city — we advise, and where treatment is needed we guide you to local care.

Overseas & international clients

WhatsApp only (chat, voice or video) on our internationally reachable number +92 325 8115457. We reply during Pakistan Standard Time (UTC+5) clinic hours, 10:00 AM – 11:00 PM (Daily) — please allow for the time difference.

What a teleconsultation covers

Included

  • General advice on diet, behaviour, husbandry and preventive care.
  • Follow-up discussion after a visit, surgery or ongoing treatment.
  • Non-emergency guidance on whether your pet needs to be seen in person.
  • Questions about vaccination schedules, deworming, export and microchipping.

Not included

  • A remote diagnosis. Physical examination, lab work, imaging, surgery, vaccination and medication dispensing all require a clinic visit.
  • Emergencies. If your pet is collapsed, bleeding, struggling to breathe or poisoned, call 0325-8115457 and come to the clinic immediately.
  • Prescriptions that legally require an in-person examination.

Consulting vets: Dr. Hafiz Saad Bin Zain · Dr. Sarmad Munir — DVM (UVAS), RVMP (ISB, PAK).

Prefer to be seen in person?

Our clinic in Plaza 32, Sector E, Bahria Town, Lahore is open 10:00 AM – 11:00 PM (Daily). Online consultations are separate from the appointment booking flow.

Book a clinic appointment