Pet emergency? Call us now — 0325-8115457 / 0324-7352604

FREQUENTLY ASKED QUESTIONS

Questions pet owners in Bahria Town ask us

Straight answers about appointments, vaccination schedules in Pakistan, pet export, exotic pets, opening hours and the PKR 500 booking fee at SS Pet Clinic, Bahria Town, Lahore.

Do I need an appointment, or can I walk in?

Walk-ins are accepted during opening hours, 10:00 AM to 11:00 PM daily, but booking online at sspetc.com/book reserves a slot with a named veterinarian and avoids waiting. Bring your pet's previous vaccination card or medical records if you have them.

What is the PKR 500 booking fee for?

PKR 500 is a booking-confirmation fee paid by Easypaisa to 0325-8115457 (account title: Saad Bin Zain) to hold your slot. It is adjusted against your consultation charge at the visit. You can also choose Pay at Clinic when booking.

What vaccinations does a puppy or kitten need in Pakistan?

Puppies get a starter course of core vaccines (distemper, hepatitis, parvovirus, parainfluenza, with leptospirosis) given a few weeks apart, plus rabies once old enough. Kittens get a feline tricat course (panleukopenia, calicivirus, rhinotracheitis) plus rabies. Both then need an annual booster, and every dose is dated on the card you take home.

How does exporting a pet from Pakistan work, and what does it cost?

The sequence is: ISO 11784/11785 microchip first, then rabies vaccination after the chip, a rabies titer blood test if the destination requires one, a veterinary health certificate close to travel, and finally the government export permit and airline-approved crate. Timelines are set by the destination country — some need three to seven months of lead time. Costs vary by species, destination and whether a titer test is needed, so we quote each case after reviewing the destination rules; ask us on WhatsApp with your destination and travel date.

Do you treat birds, rabbits and other exotic pets?

Yes. Both veterinarians see avian and exotic patients — parrots and other cage birds, rabbits, and small mammals — for examinations, nutrition problems, wound care and species-appropriate medication. Call ahead so we can prepare the right handling setup for your pet.

What are your hours, and what should I do in an emergency?

The clinic is open every day from 10:00 AM to 11:00 PM, including weekends. In an emergency call 0325-8115457 (Dr. Hafiz Saad Bin Zain) or 0324-7352604 (Dr. Sarmad Munir) before you set off, so a vet is ready when you arrive at Plaza 32, Iqbal Block, Sector E, near Clock Tower, Bahria Town, Lahore.

Can I get advice without bringing my pet in?

Yes — phone and WhatsApp video consultations are available for clients in Lahore, elsewhere in Pakistan and overseas. They suit follow-ups, diet and behaviour questions, and deciding whether a problem needs an urgent in-clinic visit.

Which veterinarian will see my pet?

You can choose Dr. Hafiz Saad Bin Zain or Dr. Sarmad Munir when booking. Both hold a DVM from UVAS Lahore and are Registered Veterinary Medical Practitioners (RVMP, Islamabad, Pakistan), and both consult in English and Urdu.